Tactical Team: Self-Care Customer Experience
What does it take to enable convenient customer self-serve options for in-home services? Actionable, real-time carrier data can be used to predict a customer’s ‘next best action’.
Tactical Team: The Critical Home Network
Giving your customers the ability to troubleshoot common issues will improve customer satisfaction and lower cost per repair.
Tactical Team: The Better Virtual Visit
How to supercharge virtual visits - augmenting the physical aspects of the visit with critical information available within the home.