Tactical Teams Series
SESSION 2 - THE REALITY OF AUGMENTED REALITY
This week, our tactical team is looking at how augmented reality must be useful and immersive for communication service providers - not just hype. We talk about the use cases for AR during virtual visits and self-care - breaking down which functionality is accessible today by field teams.
Moving beyond applications for field technicians, we talk through self-care tools and how the customer experience can be supercharged with remote investigators integrated into an AR-powered consumer app.