Let’s talk about Wi-Fi service assurance.
Mariner leverages the power of machine learning to provide real-time insight into the customer experience, enabling a higher net promoter score, reduced churn, lower OPEX and improved customer satisfaction. Transforming your raw data into high grade information to deliver instant, automated expertise for your team, the xVu engine ensures a 360O view of the customer across your whole solution.
Our application suite provides complete Wi-Fi service assurance through Install Assistance, Customer Education and Install Certification to Post-Install Monitoring and Alerting and finally Care and Technician Troubleshooting.
Heading to CableLabs Summer 2018 Conference? See you there.